ATI Physical Therapy at 130 Marvin Road Southeast #203 in Lacey, Washington

Customer Reviews about ATI Physical Therapy

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  Did not help!!! Really really expensive!! Even with insurance. They scheduled me for tons of sessions the first day but they didn't even know what was wrong with me of course and they never did. Later, I find out on my own what was wrong. totally different than what they suspected. Why scheduling so many sessions if they don't even know whats wrong with me and how long it will take. They even wanted to schedule me for more sessions. I said No. bills never stop coming after that with different prices. When I call about it to the phone number provided in the bill for bill questions, the lady that answered (after several minutes of waiting) was so rude like if she didn't want to answer the phone at all and didn't help me clear my doubts. I so regret going to ATI in the first place. I feel like its the whole company itself that is so wrong.
  July 15, 2017

  by Princess Leia
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  Do not waste your time and money. Horrible experience. They should of told me on first say they don't have skill set or the experience to work with people with disability. I would not recommend this particular physical therapy to anyone and especially anyone who has developmental disability or children or teenager. They do not have the skill set or training to deliver the Physical Therapy and that is what I was told by the physical therapist. I hope this review will help someone before they waste their time and energy. I wish someone had done a review before I went there. Also if you are looking for a particular equipment, go see for yourself first. They were not honest with me over the phone. I found a different Physical Therapy Place in town that was motivated, willing, kind, caring, trained, friendly, thoughtful and experienced. Don't give up on your hopes and dreams of getting better. For us, ATI gave us no hope. Poor customer service and poor attitude and lack confidence. Disclaimer: I am writing a review as my personal experience and knowledge and you may chose to do whatever you wish. This website allows me to put my input.
  March 29, 2017

  by Dawn Benson

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About ATI Physical Therapy in Lacey